Return and Exchange
Return and Exchange
At Interiora Decor, we want you to love every purchase. If you are not completely satisfied with your order, we are happy to help you with returns and refunds.
Eligibility for Refunds
To be eligible for a refund:
- Your item must be returned within 30 days of receiving the order.
- The product must be in its original condition and packaging.
Non-Refundable Items
- Customized or personalized products
- Gift cards
- Clearance or sale items
How to Request a Refund
To request a refund, please contact us at info@interioradecor.com with your order number and reason for the return. Our team will provide you with further instructions on how to return the product.
Refund Processing
Once we receive and inspect the returned item, we will process the refund to your original payment method. Please note that shipping costs are non-refundable and the customer is responsible for return shipping fees.
Damaged or Faulty Items
If your item arrives damaged or faulty, please contact us within 7 days of receiving the product. We will arrange a replacement or full refund at no extra cost to you.
Contact Information
For any questions or assistance, please reach out to our customer service team:
- Email: info@interioradecor.com