FAQ

Frequently Asked Questions (FAQ)


1. How can I track my order?

To track your order, simply visit our Order Tracking page and enter your order number and email address. You will be able to see the latest updates on your shipment, including its current location and estimated delivery date.

2. What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. All payments are processed safely and securely.

3. How do I return or exchange an item?

We want you to be completely satisfied with your purchase! If you wish to return or exchange an item, please refer to our Return & Exchange Policy. All returns must be made within 30 days of receiving your order, and the product must be in its original condition.

4. How long will it take to receive my order?

Shipping times vary depending on the product and location. Typically, orders are processed and shipped within 2-5 business days, and delivery usually takes between 5-10 business days. You will receive tracking information once your order has shipped.

5. Do you ship internationally?

Currently, we ship within the United States. We are planning to offer international shipping soon, so stay tuned for updates.

6. What should I do if my order is damaged or incorrect?

If your order arrives damaged or incorrect, please contact our customer support team within 7 days of receiving your item. Provide your order number and photos of the damaged or incorrect product, and we will resolve the issue as quickly as possible.

7. Can I cancel my order?

Orders can only be canceled within 24 hours of purchase. If you wish to cancel your order, please contact us immediately at info@interioradecor.com. After 24 hours, we will be unable to cancel your order as it may already be in processing or shipped.

8. Do you offer gift cards?

Yes! We offer gift cards in various denominations, which can be used for any purchase on our website. Simply visit the Gift Cards section of our site to purchase.

9. How can I contact customer support?

You can reach our customer support team by:

10. Are your products eco-friendly?

We strive to source products that are eco-friendly and sustainable whenever possible. Many of our decor items are made from recycled materials or from environmentally conscious manufacturers. Look for the Eco-Friendly label on product pages for more information.